How to Create your Own Omnichannel Customer Experience Strategy
#JohnMasudParvez #CIO #Founder #PresidentAn omnichannel customer experience means a customer can interact with your business across multiple channels as part...
Message: How to Create your Own Omnichannel Customer Experience Strategy #JohnMasudParvez #CIO #Founder #President An omnichannel customer experience means a customer can interact with your business across multiple channels as part of one seamless customer journey. Marketing, sales, customer support and even in-store experiences are synced up so a customer can easily go from one customer channel to another to complete their purchase. I run this training workshop for group of senior managers at Santosa, Singapore. 6 tips to create your own omnichannel customer experience ➡️ 1. Understand your audience ➡️ 2. Map your customer journey ➡️ 3. Scale your content to fit different screens ➡️ 4. Implement omnichannel support services ➡️ 5. Enable an omnichannel experience from start to finish (including post-sale) ➡️ 6. Don’t forget about your physical store For an effective omnichannel strategy to work, it’s important to understand that your customers are very rarely purely online or offline. It’s all well and good integrating your online channels with one another, but if the physical stores aren’t part of the strategy, the omnichannel customer experience is not complete. ==== My LIFE: ➡️ In Professional life my a Chief Information Officer (CIO) / IT Director and my professional life's passion is to help my organization achieve bigger goals by adding values, digital empowerment, transforming the business model. ➡️ In my personal life's passion meet as many many possible people, solve their problem, and also help, guide them to achieve bigger goals in their life. My role as Founder & President of the Vietnam Social Health Revolution (VSHR), largely boosts my passion. ➡️ More Details: https://ift.tt/3i0LsMP ======= ➡️ JOB: Looking for a Job and a Career? Here are the jobs apply Now! https://ift.tt/3jW86rP ======== SCHOLARSHIP: Looking for Scholarships? I don't like people who just talk, Because I actually love helping people !! ➡️Scholarship For Officer / Professionals, please apply for a scholarship here https://ift.tt/3hZp46S ➡️Scholarship For Youth, please apply for Scholarship here https://ift.tt/2EvKolJ ======= ➡️CAREER SUPPORT: Want to boost your present and future career? Let's Subscribe our Career Mentoring webinar here! https://ift.tt/2PfbijX ======= ➡️MEDIA SUPPORT: You have a project, and you want to feature or promote your project or initiative? Contact - https://lifeimpacts.org ====== ➡️Wanna learn from different keynote and conference speech? Please visit https://ift.tt/2PfbijX ====== ➡️Learn how to build a Social Enterprise / Project / Startup / Business? Please read https://ift.tt/314RdlW ======= CONNECT WITH ME! ➡️Connect me in linkedin to get all my skill sharing on leadership, CIO, Digital Transformation https://ift.tt/3fjMe5O ➡️Please read different career success article blog https://ift.tt/314RdlW ➡️Please subscribe to my skill development webinar series https://ift.tt/318G0kd ➡️Please read about Our Non-Profit Organization’s scholarships and Contests https://ift.tt/30iOIND ➡️Connect me on Instagram https://ift.tt/39PA0Rp . or @johnvshr ➡️Follow and connect me on TikTok @johnmasudparvez ➡️Follow and connect me in twitter https://twitter.com/johnmasudparvez #VSHR #VSHRLife #work #community #Socialwork #success #leadership #passion #life #career #VSHRAcademy #SDG #goals #inspiration #entrepreneur #tips #successful #worklife #leadershipgoals #peopledevelopment
March 03, 2021 at 03:10PM
Write something about yourself. No need to be fancy, just an overview.