VSHR GROUP
  • Pro Academy
    • Our Approach
    • Tools for HR leaders
    • 100x Goal Setting
    • 100X Business Workforce
    • Pro HR Strategy box
    • Featured Trainers
    • Leadership Litmus >
      • Pro Litmus
    • HR Transformation Blog
    • Partner Program
    • Contact Pro Academy
  • Training Solution
    • Training 4.0 >
      • Salesforce Transformation
      • VSHR Leadership 4.0
    • Future Leadership Program >
      • Future Leader Onboarding
      • Leader Self Assessment
    • Train the Trainers
    • Empower Blueprints
  • Pro Edux
    • Pro Business
    • Leadership 4.0
    • Meeting 4.0
    • First Time Manager 4.0
    • Hiring Manager 4.0
    • Productivity 4.0
    • Free Courses >
      • Pro People Manager
      • Pro ManagerX >
        • ManagerX Quiz
      • Pro Sales Executive >
        • Certified Sales Executive
  • Strategy Solution
    • Workforce Audit
    • People Empowerment
    • Echo Brand >
      • Echo Employer Brand
      • Echo Personal Brand
  • Events & Awards
    • Pro Transformation Day
    • Pro Research & Strategy
    • Pro Research & Lunch
    • Pro HR Alpha Award
    • Workforce Flywheel Show
  • Founder
    • Business Tools
    • John's Speech
    • John Masud Parvez Resources >
      • 10x Business
    • Ask John Show Live
    • John Masud Parvez Ted Talk
    • John Masud Parvez Gift
    • Life and Philosophy of John Masud Parvez
    • Book Appointment
  • Careers
    • Career Opportunities
    • Management Trainee
    • Pro Internship
  • VSHR Incubator
    • Part time Entrepreneur Academy
    • Social Development Factory - SDF
    • Incubator Contest
    • 100x ToolBox
  • Care Initiatives
    • Healthcare Book
    • Life Handshake Project
    • VSHR Spirit Project
    • Vietnam Health Fest
    • Skill Development
    • Medx
    • VHS
    • Life Burn
    • Vietnam Nutrition
    • Health Check
    • Childcare
    • Impact Shapers >
      • Impact Shapers - Instruction
    • Red Volunteer Program
    • IT Shapers
    • VSHR Advisory Services >
      • Contact Advisors
    • Digital Media >
      • Contact VSHR Digital Media
  • About Us
  • Privacy Policy

VSHRX

how to get jobs in customer care or customer experience

2/24/2021

0 Comments

 
how to get jobs in customer care or customer experience
https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D7FDB3yiJ_UM%26feature%3Dyoutu.be&h=AT2PJZi_BSbdOnPgt3HWnn9jwwGHyzrS43RfnJ5CZfr3tZVFJzqVQM6x6g0zFrTmKfw6KMgTEVRK57Pedo89g9qQqU3OWsk9qWKhXtz3GCeY0POEISt5uNnrWH5rXxin&s=1
#JohnMasudParvez #CIO #Founder #PresidentI was running a mentoring session for young professionals how they can build up their career. One of the questions c...
Message: how to get jobs in customer care or customer experience #JohnMasudParvez #CIO #Founder #President I was running a mentoring session for young professionals how they can build up their career. One of the questions came from one of the RMIT University's graduate that - How can I build up my career in customer experience field as this field is so important in Vietnam ? Then on this session I briefed him a approach, how to prepare before the interview, and during the interview so he can build up a successful career in customer experience or even customer service department . Since there isn’t a ton of information about this field and how to get into it, I put together a brief list of advice that I believe would help you. I recently received a note from a young person who works in customer experience in Japan and she asked me for advice. I wrote this article for her and for anyone out there who wants to do more in customer experience. From my years of experience, here are seven tips for young CX professionals looking to build their careers. ➡️1. Get Cross-Departmental Experience Customer experience doesn’t exist in its own box or silo. In fact, companies that have internal divisions often face the most roadblocks to creating a great customer experience. ➡️2. Work In Customer Service Before you can excel at creating customer experience, you have to get your hands dirty. Front-line employees have more interaction with customers than anyone else in the organization. ➡️3. Understand The Needs Of The Business A good CX professional needs to be well-versed in business operations. That means having a full picture of how the business runs and what it needs to succeed. ➡️4. Practice Public Speaking Change agents need to develop a strong voice. By leading the charge for customer experience, you’ll often find yourself put in front of large and small groups of customers, shareholders and executives. Get comfortable with public speaking. Know how to craft a persuasive message that gets people to listen. ➡️5. Learn To Network Across Environments Customer experience is about building relationships and connections. To be successful, you must know how to network across various environments. ➡️6. Understand Data And Analytics Numbers are the basis of a strong customer experience, and CX professionals need to know how to tell stories with data and analytics. You’ll likely find yourself having to justify the need for investments in customer experience. ➡️7. Become A People Person When you’re leading the charge for customer centricity, it helps to be someone who other people enjoy being around. If you are a robot and only talk about work, you can’t expect to win friends and influence people. By being well-rounded and having hobbies outside of work you’re going to find more people want to be around you, which is a part of being like-able at work. ==== My LIFE: ➡️ In Professional life my a Chief Information Officer (CIO) / IT Director and my professional life's passion is to help my organization achieve bigger goals by adding values, digital empowerment, transforming the business model. ➡️ In my personal life's passion meet as many many possible people, solve their problem, and also help, guide them to achieve bigger goals in their life. My role as Founder & President of the Vietnam Social Health Revolution (VSHR), largely boosts my passion. ➡️ More Details: https://ift.tt/3i0LsMP ======= ➡️ JOB: Looking for a Job and a Career? Here are the jobs apply Now! https://ift.tt/3jW86rP ======== SCHOLARSHIP: Looking for Scholarships? I don't like people who just talk, Because I actually love helping people !! ➡️Scholarship For Officer / Professionals, please apply for a scholarship here https://ift.tt/3hZp46S ➡️Scholarship For Youth, please apply for Scholarship here https://ift.tt/2EvKolJ ======= ➡️CAREER SUPPORT: Want to boost your present and future career? Let's Subscribe our Career Mentoring webinar here! https://ift.tt/2PfbijX ➡️Wanna learn from different keynote and conference speech? Please visit https://ift.tt/2PfbijX ======= CONNECT WITH ME! ➡️Connect me in linkedin to get all my skill sharing on leadership, CIO, Digital Transformation https://ift.tt/3fjMe5O ➡️Please read different career success article blog https://ift.tt/314RdlW ➡️Please subscribe to my skill development webinar series https://ift.tt/318G0kd ➡️Please read about Our Non-Profit Organization’s scholarships and Contests https://ift.tt/30iOIND ➡️Connect me on Instagram https://ift.tt/39PA0Rp . or @johnvshr ➡️Follow and connect me on TikTok @johnmasudparvez ➡️Follow and connect me in twitter https://twitter.com/johnmasudparvez
February 24, 2021 at 07:10PM
0 Comments

    Author

    Write something about yourself. No need to be fancy, just an overview.

    Archives

    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    November 2020
    October 2020
    September 2020

    Categories

    All

    RSS Feed

TRAINING
​SOLUTION

People
​Solution

Strategy
​Solution

Books

Blog

Speaking

Partner With us

Careers

Picture

We are being featured
and ​presented in different RENOWNED Media, Press, conferences and platforms

Picture

VSHR Office Address

Head Office: 222 Dien Bien Phu, District 3, Ho Chi Minh, Vietnam. 
Leadership Hub: 155 Ben Van Don, District 4, Ho Chi Minh, Vietnam. 

About US

Our Core Values
  • Teamwork
  • Learning every day
  • Turn Idea into action
  • Result Oriented
  • Better Human
  • System and Process Oriented
Join Our Team

Expert Tools

"Use these tools, expert advice
to scale your
business
& grow your career."

​

Business Tools

WHAT WE BELIEVE IN

In Marvel comics super heroes come from sky. But in real life, the true super heroes/ heroines always live among us. So let's do our part and make a great positive impacts for the industry and community together."

Connect with us

Copyright © 2024, by VSHR Group
  • Pro Academy
    • Our Approach
    • Tools for HR leaders
    • 100x Goal Setting
    • 100X Business Workforce
    • Pro HR Strategy box
    • Featured Trainers
    • Leadership Litmus >
      • Pro Litmus
    • HR Transformation Blog
    • Partner Program
    • Contact Pro Academy
  • Training Solution
    • Training 4.0 >
      • Salesforce Transformation
      • VSHR Leadership 4.0
    • Future Leadership Program >
      • Future Leader Onboarding
      • Leader Self Assessment
    • Train the Trainers
    • Empower Blueprints
  • Pro Edux
    • Pro Business
    • Leadership 4.0
    • Meeting 4.0
    • First Time Manager 4.0
    • Hiring Manager 4.0
    • Productivity 4.0
    • Free Courses >
      • Pro People Manager
      • Pro ManagerX >
        • ManagerX Quiz
      • Pro Sales Executive >
        • Certified Sales Executive
  • Strategy Solution
    • Workforce Audit
    • People Empowerment
    • Echo Brand >
      • Echo Employer Brand
      • Echo Personal Brand
  • Events & Awards
    • Pro Transformation Day
    • Pro Research & Strategy
    • Pro Research & Lunch
    • Pro HR Alpha Award
    • Workforce Flywheel Show
  • Founder
    • Business Tools
    • John's Speech
    • John Masud Parvez Resources >
      • 10x Business
    • Ask John Show Live
    • John Masud Parvez Ted Talk
    • John Masud Parvez Gift
    • Life and Philosophy of John Masud Parvez
    • Book Appointment
  • Careers
    • Career Opportunities
    • Management Trainee
    • Pro Internship
  • VSHR Incubator
    • Part time Entrepreneur Academy
    • Social Development Factory - SDF
    • Incubator Contest
    • 100x ToolBox
  • Care Initiatives
    • Healthcare Book
    • Life Handshake Project
    • VSHR Spirit Project
    • Vietnam Health Fest
    • Skill Development
    • Medx
    • VHS
    • Life Burn
    • Vietnam Nutrition
    • Health Check
    • Childcare
    • Impact Shapers >
      • Impact Shapers - Instruction
    • Red Volunteer Program
    • IT Shapers
    • VSHR Advisory Services >
      • Contact Advisors
    • Digital Media >
      • Contact VSHR Digital Media
  • About Us
  • Privacy Policy